Powerful products, plainly delivered.
The most capable tools are often the easiest to understand. We bring structure to web, mobile and release workflows so teams can move faster with confidence.
Make the complicated manageable.
A clear perspective on why the work matters.
20i looks for the balance between flexibility and clarity. Customers need straightforward choices; teams need maintainable systems and predictable publication. By designing both sides together, digital experiences can stay fast, helpful and ready for the changes a growing service brings.
What good work makes possible.
The outcomes we work toward, not unverified statistics or client claims.
01Less friction
Common work takes fewer confusing decisions.
02More confidence
Visible status and predictable actions help people stay in control.
03Repeatable delivery
Release steps can be reviewed and improved over time.
These describe project goals and ways of working; no historical performance claims are implied.
What we can help you make.
Open a service to explore the approach, then tell us what you need.
01↗Self-service products
Clear controls, real agency.Explore service
Create dashboards and account journeys organized around the tasks people actually need to complete.
Start with this service ↗02↗Responsive websites
Useful everywhere.Explore service
Design fast, navigable web experiences that work across content, devices and levels of expertise.
Start with this service ↗03↗Application development
Solid underneath.Explore service
Build well-structured software with thoughtful states, useful feedback and room to extend.
Start with this service ↗04↗Deployment preparation
Release without guesswork.Explore service
Document launch steps, quality gates and ownership so publication is repeatable.
Start with this service ↗Ask what matters.
Straight answers to common questions about design, development and launch.
Still have a question? We would rather talk it through than leave you guessing.
Ask us directly ↗01How do we simplify a technical product?+
Group controls by user intent, explain consequences and reveal advanced detail only where it adds value.
02Can a dashboard serve both beginners and experts?+
A clear overview can coexist with shortcuts and deeper configuration for experienced users.
03How do you address slow pages?+
Measure real journeys first, then improve the parts of delivery that actually affect the experience.
04What makes a release repeatable?+
Known environments, documented checks, visible approvals and a practical rollback plan.
05Can we add features later?+
A modular foundation helps, but future work should still be prioritized by user need and evidence.
Notes for the next decision.
Short, practical reading designed to help you plan a better product.
NOTE 01 / OPEN TO READDesign a useful dashboard
Lead with current status, what needs attention and the actions people take most often.
Talk through this idea ↗NOTE 02 / OPEN TO READAvoid settings overload
Use progressive disclosure to keep rare controls available without making every screen look complicated.
Talk through this idea ↗NOTE 03 / OPEN TO READKnow your release
Record what changed, what was checked, who owns it and what to do if something fails.
Talk through this idea ↗Let's find a time to talk.
Our working week runs Monday to Friday, 09:00–18:00.
Here when you need us.
- Monday – Friday
- 09:00 – 18:00
- Saturday – Sunday
- Closed
Have a project in mind? Send an email at any time and we can arrange a conversation during working hours.
Bring us your next question.
Share what you're planning and open an email draft ready to send.
somewhere good.
- support@20i.business
- Phone
- +44 7411 585869
- Address
- Hawthorn House Southwell Road West, Rainworth, Mansfield, England, NG21 0HJ
- Director
- Tim BERESFORD-BREALEY